Package com.novomind.ecom.api.iagent.routing.event

Interface TicketSplitChange

All Superinterfaces:

TicketProvider

public interface TicketSplitChange
extends TicketProvider

This class represents a ticket relation change of type split.

Since:

13.6

Method Summary

Modifier and Type	Method	Description
Process	getPreviousProcess()	The previous process the ticket was associated with before the split.
Ticket	getTicket()	The ticket that was split.

Method Details

getTicket

Ticket getTicket()

The ticket that was split.

Specified by:

getTicket in interface TicketProvider

Returns:

the ticket that was split

Since:

13.6

getPreviousProcess

Process getPreviousProcess()

The previous process the ticket was associated with before the split.

Attention: The process will reflect the current state, after the split.

Returns:

the previous process the ticket was associated with before the split

Since:

13.6