Package com.novomind.ecom.api.imail.core.event

Interface AgentExternalInquiryMessageSentTicketEvent

All Superinterfaces:

Event, IncomingMessageInfo, MessageInfo, MessageSentEvent, MessageSentTicketEvent, SentMessageInfo, TicketEvent, TicketProvider, UserProvider, UserTicketEvent

public interface AgentExternalInquiryMessageSentTicketEvent
extends MessageSentTicketEvent, UserTicketEvent

This event is triggered when a message associated with a ticket has been successfully sent to an external recipient due to an inquiry operation triggered by an agent within the novomind iAGENT core process.

Since:

11.9

Method Summary

Methods inherited from interface com.novomind.ecom.api.iagent.common.event.Event

getEventDate

Methods inherited from interface com.novomind.ecom.api.imail.model.IncomingMessageInfo

getIncomingAccount, getIncomingChannel, getIncomingMessage

Methods inherited from interface com.novomind.ecom.api.imail.model.MessageInfo

getTicketId

Methods inherited from interface com.novomind.ecom.api.imail.model.SentMessageInfo

getOutgoingAccount, getOutgoingChannel, getSentMessage

Methods inherited from interface com.novomind.ecom.api.imail.provider.TicketProvider

getTicket

Methods inherited from interface com.novomind.ecom.api.iagent.provider.UserProvider

getUser