Package com.novomind.ecom.api.imail.common.frontend.mailinfo

Interface AgentPhoneTicketMailInfoViewContext

All Superinterfaces:
AgentEditorControllerProvider, AgentQuickCaseMailInfoViewContext, IssueProvider, IssueViewContext, MailInfoViewContext, MessageInfo, TicketProvider, UserProvider, ViewContext
public interface AgentPhoneTicketMailInfoViewContext extends AgentQuickCaseMailInfoViewContext
This interface is used to provide view context specific information for mails within the agent application displaying a phone ticket for this agent. This interface cannot be used within the iAGENT Supervisor application.
Since:
12.9

  • Method Details

    • getAssociatedCall

      Optional<Call> getAssociatedCall()
      This method optionally provides the Call associated with this phone ticket.
      Returns:
      the optional call object, if the phone ticket has been associated with a call, otherwise an empty optional
      Since:
      12.9