Package com.novomind.ecom.api.imail.common.frontend.mailinfo


package com.novomind.ecom.api.imail.common.frontend.mailinfo
  • Class
    Description
    This interface is used to provide view context specific information for mails within the agent application displaying inquiries and forwarded or resubmitted tickets for this agent.
    This interface is used to provide view context specific information for draft mails within the Agent application only
    This interface is used to provide view context specific information for mails within the personal agent's folder.
    This interface is used to provide view context specific information for sent mails within the Agent application only
    This interface is used to provide view context specific information for mails within the agent application displaying a phone ticket for this agent.
    This interface is used to provide view context specific information for mails within the agent application displaying a quick case tickets for this agent.
    This interface is used to provide view context specific information for tickets, that has been retrieved directly via an archive access.
    This interface is used to provide view context specific information for backlog mails
    This interface is used to provide view context specific information for tickets displayed by iCLAIM
    This interface is used to provide view context specific information for external reply messages, returning from 2nd level.
    This interface is used to provide view context specific information for incoming mails
    Instances of this class are used as return values of MailInfoTabProvider to define and display custom tabs in the mail info view (Supervisor and Agent)
    A MailInfoTabProvider is used to build a custom mail info tab.
    This interface provides information and functionality for view context sensitive data and operations.
    This interface is used to provide view context specific information for outgoing mails
    This interface is used to provide view context specific information for displaying a ticket, that has been retrieved by a search request.