Package com.novomind.ecom.api.imail.common.frontend.mailinfo
package com.novomind.ecom.api.imail.common.frontend.mailinfo
-
ClassDescriptionThis interface is used to provide view context specific information for mails within the agent application displaying inquiries and forwarded or resubmitted tickets for this agent.This interface is used to provide view context specific information for draft mails within the Agent application onlyThis interface is used to provide view context specific information for mails within the personal agent's folder.This interface is used to provide view context specific information for sent mails within the Agent application onlyThis interface is used to provide view context specific information for mails within the agent application displaying a phone ticket for this agent.This interface is used to provide view context specific information for mails within the agent application displaying a quick case tickets for this agent.This interface is used to provide view context specific information for tickets, that has been retrieved directly via an archive access.This interface is used to provide view context specific information for backlog mailsThis interface is used to provide view context specific information for tickets displayed by iCLAIMThis interface is used to provide view context specific information for external reply messages, returning from 2nd level.This interface is used to provide view context specific information for incoming mailsInstances of this class are used as return values of
MailInfoTabProvider
to define and display custom tabs in the mail info view (Supervisor and Agent)AMailInfoTabProvider
is used to build a custom mail info tab.This interface provides information and functionality for view context sensitive data and operations.This interface is used to provide view context specific information for outgoing mailsThis interface is used to provide view context specific information for displaying a ticket, that has been retrieved by a search request.