Package com.novomind.ecom.api.iagent.routing.event

Interface TicketJoinedChange

All Superinterfaces:

TicketProvider

public interface TicketJoinedChange
extends TicketProvider

This class represents a ticket relation change of type joined.

Since:

13.6

Method Summary

Modifier and Type	Method	Description
Process	getPreviousProcess()	The previous process the ticket was associated with before the join.
Ticket	getTicket()	The ticket that was joined.

Method Details

getTicket

Ticket getTicket()

The ticket that was joined.

Specified by:

getTicket in interface TicketProvider

Returns:

the ticket that was joined

Since:

13.6

getPreviousProcess

Process getPreviousProcess()

The previous process the ticket was associated with before the join.

Attention: The process will reflect the current state, after the join.

Returns:

the previous process the ticket was associated with before the join

Since:

13.6