Interface AgentTicketRecategorizedEvent
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- All Superinterfaces:
Event,IncomingMessageInfo,MessageInfo,TicketEvent,TicketProvider,TicketRecategorizedEvent,UserProvider,UserTicketEvent,UserTicketRecategorizedEvent
public interface AgentTicketRecategorizedEvent extends UserTicketRecategorizedEvent
This event is triggered when a ticket has been recategorized by an agent.
- Since:
- 10.0.128
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Method Summary
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Methods inherited from interface com.novomind.ecom.api.iagent.common.event.Event
getEventDate
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Methods inherited from interface com.novomind.ecom.api.imail.model.IncomingMessageInfo
getIncomingAccount, getIncomingChannel, getIncomingMessage
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Methods inherited from interface com.novomind.ecom.api.imail.model.MessageInfo
getTicketId
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Methods inherited from interface com.novomind.ecom.api.imail.provider.TicketProvider
getTicket
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Methods inherited from interface com.novomind.ecom.api.imail.routing.event.TicketRecategorizedEvent
getDestinationCategory, getRecategorizationCount, getSourceCategory
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Methods inherited from interface com.novomind.ecom.api.iagent.provider.UserProvider
getUser
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