Interface AgentExternalForwardMessageSentAndTicketKeptEvent

All Superinterfaces:
Event, ExternalForwardMessageSentAndTicketKeptEvent, IncomingMessageInfo, MessageInfo, MessageSentEvent, MessageSentTicketEvent, SentMessageInfo, TicketEvent, TicketProvider, UserProvider, UserTicketEvent

public interface AgentExternalForwardMessageSentAndTicketKeptEvent extends ExternalForwardMessageSentAndTicketKeptEvent, UserTicketEvent

This event is triggered when a message associated with a ticket has been successfully sent to an external recipient by an agent within the novomind iAGENT core process. The current ticket status will not be affected by the forward operation. The ticket is being kept within the agent folder.

Since:
11.9