Interface AgentExternalForwardMessageSentAndTicketKeptEvent
- All Superinterfaces:
Event
,ExternalForwardMessageSentAndTicketKeptEvent
,IncomingMessageInfo
,MessageInfo
,MessageSentEvent
,MessageSentTicketEvent
,SentMessageInfo
,TicketEvent
,TicketProvider
,UserProvider
,UserTicketEvent
public interface AgentExternalForwardMessageSentAndTicketKeptEvent
extends ExternalForwardMessageSentAndTicketKeptEvent, UserTicketEvent
This event is triggered when a message associated with a ticket has been successfully sent to an external recipient by an agent within the novomind iAGENT core process. The current ticket status will not be affected by the forward operation. The ticket is being kept within the agent folder.
- Since:
- 11.9
-
Method Summary
Methods inherited from interface com.novomind.ecom.api.iagent.common.event.Event
getEventDate
Methods inherited from interface com.novomind.ecom.api.imail.model.IncomingMessageInfo
getIncomingAccount, getIncomingChannel, getIncomingMessage
Methods inherited from interface com.novomind.ecom.api.imail.model.MessageInfo
getTicketId
Methods inherited from interface com.novomind.ecom.api.imail.model.SentMessageInfo
getOutgoingAccount, getOutgoingChannel, getSentMessage
Methods inherited from interface com.novomind.ecom.api.imail.provider.TicketProvider
getTicket
Methods inherited from interface com.novomind.ecom.api.iagent.provider.UserProvider
getUser