Package com.novomind.ecom.api.imail.routing.operation.requeue

Class SupervisorTicketRequeueOperationFailedException

java.lang.Object

java.lang.Throwable

java.lang.Exception

com.novomind.ecom.api.iagent.exception.OperationFailedException

com.novomind.ecom.api.imail.routing.operation.requeue.SupervisorTicketRequeueOperationFailedException

All Implemented Interfaces:

UserProvider, TicketProvider, java.io.Serializable

public class SupervisorTicketRequeueOperationFailedException
extends OperationFailedException
implements TicketProvider, UserProvider

A SupervisorTicketRequeueOperationFailedException is thrown by a SupervisorTicketRequeueOperation if the operation execution has failed.

Since:

12.0

See Also:

Serialized Form

Field Summary

Fields

Modifier and Type	Field	Description
protected User	agent
protected Ticket	ticket
protected User	user

Constructor Summary

Constructors

Constructor	Description
SupervisorTicketRequeueOperationFailedException(java.lang.String message, Ticket ticket, User user, User agent)
SupervisorTicketRequeueOperationFailedException(java.lang.String message, java.lang.Throwable cause, Ticket ticket, User user, User agent)

Method Summary

Modifier and Type	Method	Description
User	getAgent()
Ticket	getTicket()	Returns the ticket
User	getUser()	Returns the user

Methods inherited from class java.lang.Throwable

addSuppressed, fillInStackTrace, getCause, getLocalizedMessage, getMessage, getStackTrace, getSuppressed, initCause, printStackTrace, printStackTrace, printStackTrace, setStackTrace, toString

Methods inherited from class java.lang.Object

clone, equals, finalize, getClass, hashCode, notify, notifyAll, wait, wait, wait

Field Detail

ticket

protected final transient Ticket ticket

user

protected final transient User user

agent

protected final transient User agent

Constructor Detail

SupervisorTicketRequeueOperationFailedException

public SupervisorTicketRequeueOperationFailedException(java.lang.String message,
                                                       Ticket ticket,
                                                       User user,
                                                       User agent)

Parameters:

message - the error message

ticket - the ticket of the failed re-queue operation

user - the supervisor user that failed to execute the re-queue operation

agent - the assigned for the ticket of the failed re-queue operation

Since:

12.0

SupervisorTicketRequeueOperationFailedException

public SupervisorTicketRequeueOperationFailedException(java.lang.String message,
                                                       java.lang.Throwable cause,
                                                       Ticket ticket,
                                                       User user,
                                                       User agent)

Parameters:

message - the error message

cause - the cause of the exception

ticket - the ticket of the failed re-queue operation

user - the supervisor user that failed to execute the re-queue operation

agent - the assigned agent for the ticket of the failed re-queue operation

Since:

12.0

Method Detail

getTicket

public Ticket getTicket()

Description copied from interface: TicketProvider

Returns the ticket

Specified by:

getTicket in interface TicketProvider

Returns:

the ticket

Since:

12.0

getUser

public User getUser()

Description copied from interface: UserProvider

Returns the user

Specified by:

getUser in interface UserProvider

Returns:

the supervisor user

Since:

12.0

getAgent

public User getAgent()

Returns:

the agent of the failed re-queue operation

Since:

12.0