Package com.novomind.ecom.api.imail.core.input

Interface IncomingMessageManipulationInput

All Superinterfaces:

IncomingMessageInfo, MessageInfo

public interface IncomingMessageManipulationInput
extends IncomingMessageInfo

An IncomingMessageManipulationInput contains all information to manipulate an IncomingMessage.

Since:

11.4

Method Summary

Modifier and Type	Method	Description
IncomingBindings	getIncomingBindings()	Returns the IncomingBindings object.
IntermediateStorage	getTicketStorage()	Returns the storage of the ticket to be created for the incoming message.

Methods inherited from interface com.novomind.ecom.api.imail.model.IncomingMessageInfo

getIncomingAccount, getIncomingChannel, getIncomingMessage

Methods inherited from interface com.novomind.ecom.api.imail.model.MessageInfo

getTicketId

Method Detail

getTicketStorage

IntermediateStorage getTicketStorage()

Returns the storage of the ticket to be created for the incoming message. The data contained in the storage will be stored automatically when the ticket has been created successfully. Please note that all data contained in the storage will be discarded if the message processing is aborted or cancelled due to any other Apps or by decision of the knowledge base.

Returns:

the IntermediateStorage to store any data associated with the ticket

Since:

11.4

getIncomingBindings

IncomingBindings getIncomingBindings()

Returns the IncomingBindings object. The IncomingBindings object may be used to pass any transient data to other Apps or to the knowledge base. Please note that other Apps may read or write to the same IncomingBindings object to share the contained data between each other. In the knowledge base you may access a key-value-pair of the Binding within action code by using the "get" function, e.g.: String value = get("myKey");

Returns:

the IncomingBindings object to share transient data between other Apps and the knowledge base

Since:

11.4