Interface AgentQuickCase
- All Superinterfaces:
IntermediateStorageProvider
,OptionalCategoryProvider
- All Known Subinterfaces:
AgentPhoneTicket
This interface provides information of a quick case of an agent.
- Since:
- 11.18
-
Method Summary
Modifier and TypeMethodDescriptionReturns the optionalCategory
.getId()
default IntermediateStorage
Returns the IntermediateStorage for the instance of thisAccountModifier
-
Method Details
-
getId
Long getId()- Returns:
- the id of the agent quick case
- Since:
- 11.18
-
getCategory
Description copied from interface:OptionalCategoryProvider
Returns the optionalCategory
.- Specified by:
getCategory
in interfaceOptionalCategoryProvider
- Returns:
- the category if present, otherwise an empty optional
-
getIntermediateStorage
Description copied from interface:IntermediateStorageProvider
Returns the IntermediateStorage for the instance of thisAccountModifier
- Specified by:
getIntermediateStorage
in interfaceIntermediateStorageProvider
- Returns:
- the
IntermediateStorage
-