Package com.novomind.ecom.api.iagent.state

Interface AgentPhoneSystemInfo

All Superinterfaces:

UserProvider

public interface AgentPhoneSystemInfo
extends UserProvider

The AgentPhoneSystemInfo provides the PhoneSystem that has been used to connect the phone device of an agent during the agent's login procedure. The AgentPhoneSystemInfo also provides the AgentDeviceLoginResult that has been returned by the AgentDeviceControlConnector.loginAgent(com.novomind.ecom.api.iagent.request.AgentDeviceLoginRequest) method.

Since:

11.27

Method Summary

Modifier and Type	Method	Description
AgentDeviceLoginResult	getAgentDeviceLoginResult()	Returns the AgentDeviceLoginResult that has been returned by the AgentDeviceControlConnector.loginAgent(com.novomind.ecom.api.iagent.request.AgentDeviceLoginRequest) method during the agent's login procedure.
PhoneSystem	getPhoneSystem()	Returns the PhoneSystem that has been used to connect the agent's phone device.

Methods inherited from interface com.novomind.ecom.api.iagent.provider.UserProvider

getUser

Method Details

getPhoneSystem

PhoneSystem getPhoneSystem()

Returns the PhoneSystem that has been used to connect the agent's phone device.

Returns:

the PhoneSystem currently used by the agent

Since:

11.27

getAgentDeviceLoginResult

AgentDeviceLoginResult getAgentDeviceLoginResult()

Returns the AgentDeviceLoginResult that has been returned by the AgentDeviceControlConnector.loginAgent(com.novomind.ecom.api.iagent.request.AgentDeviceLoginRequest) method during the agent's login procedure.

Returns:

the AgentDeviceLoginResult provided during the agent's login procedure

Since:

11.27