Interface Hierarchy
- com.novomind.ecom.api.iagent.provider.ActiveCallProvider
- com.novomind.ecom.api.iagent.state.AgentCallInfo (also extends com.novomind.ecom.api.iagent.provider.CallProvider, com.novomind.ecom.api.iagent.provider.UserProvider)
- com.novomind.ecom.api.iagent.state.AgentIncomingCallInfo (also extends com.novomind.ecom.api.iagent.provider.IncomingCallProvider)
- com.novomind.ecom.api.iagent.state.AgentOutgoingCallInfo (also extends com.novomind.ecom.api.iagent.provider.OutgoingCallProvider)
- com.novomind.ecom.api.iagent.state.AgentQueuedCallInfo (also extends com.novomind.ecom.api.iagent.provider.QueuedCallProvider)
- com.novomind.ecom.api.iagent.provider.IncomingCallProvider
- com.novomind.ecom.api.iagent.state.AgentIncomingCallInfo (also extends com.novomind.ecom.api.iagent.state.AgentCallInfo)
- com.novomind.ecom.api.iagent.provider.OutgoingCallProvider
- com.novomind.ecom.api.iagent.state.AgentOutgoingCallInfo (also extends com.novomind.ecom.api.iagent.state.AgentCallInfo)
- com.novomind.ecom.api.iagent.provider.QueuedCallProvider
- com.novomind.ecom.api.iagent.state.AgentQueuedCallInfo (also extends com.novomind.ecom.api.iagent.state.AgentCallInfo)
- com.novomind.ecom.api.iagent.state.AgentCallInfo (also extends com.novomind.ecom.api.iagent.provider.CallProvider, com.novomind.ecom.api.iagent.provider.UserProvider)
- com.novomind.ecom.api.iagent.state.AgentChatInfo
- com.novomind.ecom.api.iagent.state.AgentFolderInfo
- com.novomind.ecom.api.iagent.state.AgentInfoHandler
- com.novomind.ecom.api.iagent.state.BusinessHourInfo
- com.novomind.ecom.api.iagent.state.BusinessHourInfoHandler
- com.novomind.ecom.api.iagent.provider.CallProvider
- com.novomind.ecom.api.iagent.state.AgentCallInfo (also extends com.novomind.ecom.api.iagent.provider.ActiveCallProvider, com.novomind.ecom.api.iagent.provider.UserProvider)
- com.novomind.ecom.api.iagent.state.AgentIncomingCallInfo (also extends com.novomind.ecom.api.iagent.provider.IncomingCallProvider)
- com.novomind.ecom.api.iagent.state.AgentOutgoingCallInfo (also extends com.novomind.ecom.api.iagent.provider.OutgoingCallProvider)
- com.novomind.ecom.api.iagent.state.AgentQueuedCallInfo (also extends com.novomind.ecom.api.iagent.provider.QueuedCallProvider)
- com.novomind.ecom.api.iagent.state.AgentCallInfo (also extends com.novomind.ecom.api.iagent.provider.ActiveCallProvider, com.novomind.ecom.api.iagent.provider.UserProvider)
- com.novomind.ecom.api.iagent.provider.UserProvider
- com.novomind.ecom.api.iagent.state.AgentCallInfo (also extends com.novomind.ecom.api.iagent.provider.ActiveCallProvider, com.novomind.ecom.api.iagent.provider.CallProvider)
- com.novomind.ecom.api.iagent.state.AgentIncomingCallInfo (also extends com.novomind.ecom.api.iagent.provider.IncomingCallProvider)
- com.novomind.ecom.api.iagent.state.AgentOutgoingCallInfo (also extends com.novomind.ecom.api.iagent.provider.OutgoingCallProvider)
- com.novomind.ecom.api.iagent.state.AgentQueuedCallInfo (also extends com.novomind.ecom.api.iagent.provider.QueuedCallProvider)
- com.novomind.ecom.api.iagent.state.AgentInfo
- com.novomind.ecom.api.iagent.state.AgentPhoneSystemInfo
- com.novomind.ecom.api.iagent.state.AgentCallInfo (also extends com.novomind.ecom.api.iagent.provider.ActiveCallProvider, com.novomind.ecom.api.iagent.provider.CallProvider)
Enum Hierarchy
- java.lang.Object
- java.lang.Enum<E> (implements java.lang.Comparable<T>, java.io.Serializable)
- com.novomind.ecom.api.iagent.state.CallState
- com.novomind.ecom.api.iagent.state.ChatState
- com.novomind.ecom.api.iagent.state.PhoneDeviceState
- com.novomind.ecom.api.iagent.state.RoutingWorkItemState
- com.novomind.ecom.api.iagent.state.TicketState
- java.lang.Enum<E> (implements java.lang.Comparable<T>, java.io.Serializable)