AgentChatInfo (ecom-api-iagent 12.33.1 API)

```
public interface AgentChatInfo
```
This interface provides information about the agent chat pool.

Since:

12.25

Method Summary

All Methods Instance Methods Abstract Methods
Modifier and Type	Method	Description
`int`	`getChatCount()`	Returns the number of active chats for the agent.
`int`	`getMaxChatCount()`
`boolean`	`isChatNotifying()`	Returns true if the agent is getting notified for an incoming chat.

- Method Detail
  - getMaxChatCount
```
int getMaxChatCount()
```
    Returns:
    
    the max number of chats for the agent.
    
    Since:
    
    12.25
  - getChatCount
```
int getChatCount()
```
    Returns the number of active chats for the agent. Please note that this method is only available in the novomind iAGENT routing process and will always return 0 otherwise.
    
    Returns:
    
    the number of active chats for the agent.
    
    Since:
    
    12.25
  - isChatNotifying
```
boolean isChatNotifying()
```
    Returns true if the agent is getting notified for an incoming chat. Please note that this method is only available in the novomind iAGENT routing process and will always return false otherwise.
    
    Returns:
    
    true if the agent is getting notified for an incoming chat.
    
    Since:
    
    12.25