Package com.novomind.ecom.api.iagent.provider

Interface ActiveCallProvider

All Known Subinterfaces:

ActiveCallEvent, AgentCallInfo, AgentIncomingCallInfo, AgentOutgoingCallInfo, AgentQueuedCallInfo, CallChangedEvent, CallDeliveredEvent, CallEstablishedEvent, CallFinishedEvent, CallRedirectedEvent, CallStateChangedEvent, CallTransferredEvent, DeliverQueuedCallRequest, DequeueQueuedCallRequest, FinishQueuedCallRequest, IncomingCallDeliveredEvent, IncomingCallEstablishedEvent, IncomingCallFinishedEvent, IncomingCallProvider, IncomingCallRedirectedEvent, IncomingCallStateChangedEvent, IncomingCallTransferredEvent, OutgoingCallDeliveredEvent, OutgoingCallEstablishedEvent, OutgoingCallFinishedEvent, OutgoingCallProvider, OutgoingCallRedirectedEvent, OutgoingCallStateChangedEvent, OutgoingCallTransferredEvent, QueuedCallChangedEvent, QueuedCallDeliveredEvent, QueuedCallDeliveryFailedEvent, QueuedCallDequeuedEvent, QueuedCallDisconnectedEvent, QueuedCallEnqueuedEvent, QueuedCallEstablishedEvent, QueuedCallFinishedEvent, QueuedCallProvider, QueuedCallReceivedEvent, QueuedCallRedirectedEvent, QueuedCallRedirectFailedEvent, QueuedCallStateChangedEvent, QueuedCallTransferredEvent, RedirectQueuedCallRequest, RerouteQueuedCallRequest

public interface ActiveCallProvider

Represents an object, that provides an ActiveCall.

Since:

11.27

Method Summary

Modifier and Type	Method	Description
ActiveCall	getActiveCall()	The method returns the ActiveCall instance.

Method Detail

getActiveCall

ActiveCall getActiveCall()

The method returns the ActiveCall instance.

Returns:

the ActiveCall

Since:

11.27