Package com.novomind.ecom.api.iagent.routing.event.call

Interface IncomingCallTransferredEvent

All Superinterfaces:
ActiveCallEvent, ActiveCallProvider, AgentDeviceEvent, CallStateChangedEvent, CallTransferredEvent, ConnectedAgentDeviceProvider, Event, IncomingCallProvider, IncomingCallStateChangedEvent
public interface IncomingCallTransferredEvent extends IncomingCallStateChangedEvent, CallTransferredEvent
An IncomingCallTransferredEvent is triggered, when an IncomingCall has been transferred from a device to another logged on agent device. The agent that receives the call must be logged on in the novomind iAGENT Desk application.
Since:
11.27