IncomingCallTransferredEvent (ecom-api-iagent 12.33.1 API)

All Superinterfaces:

ActiveCallEvent, ActiveCallProvider, AgentDeviceEvent, CallStateChangedEvent, CallTransferredEvent, ConnectedAgentDeviceProvider, Event, IncomingCallProvider, IncomingCallStateChangedEvent
```
public interface IncomingCallTransferredEvent
extends IncomingCallStateChangedEvent, CallTransferredEvent
```
An IncomingCallTransferredEvent is triggered, when an IncomingCall has been transferred from a device to another logged on agent device. The agent that receives the call must be logged on in the novomind iAGENT Desk application.

Since:

11.27

- Method Summary
  - Methods inherited from interface com.novomind.ecom.api.iagent.routing.event.call.CallStateChangedEvent
    getCall
  - Methods inherited from interface com.novomind.ecom.api.iagent.routing.event.call.CallTransferredEvent
    getCallState
  - Methods inherited from interface com.novomind.ecom.api.iagent.provider.ConnectedAgentDeviceProvider
    getConnectedAgentDevice
  - Methods inherited from interface com.novomind.ecom.api.iagent.common.event.Event
    getEventDate
  - Methods inherited from interface com.novomind.ecom.api.iagent.provider.IncomingCallProvider
    getActiveCall, getIncomingCall