CallTransferredEvent (ecom-api-iagent 12.38.0 API)

All Superinterfaces:

ActiveCallEvent, ActiveCallProvider, AgentDeviceEvent, CallStateChangedEvent, ConnectedAgentDeviceProvider, Event

All Known Subinterfaces:

IncomingCallTransferredEvent, OutgoingCallTransferredEvent, QueuedCallTransferredEvent
```
public interface CallTransferredEvent
extends AgentDeviceEvent, CallStateChangedEvent
```
A CallTransferredEvent is triggered, when a call has been transferred from a device to another logged on agent device. The agent that receives the call must be logged on in the novomind iAGENT Desk application.

Since:

11.27

- Method Summary
  
  All Methods Instance Methods Default Methods
  Modifier and Type Method Description
  
  default CallState getCallState()
  - Methods inherited from interface com.novomind.ecom.api.iagent.provider.ActiveCallProvider
    getActiveCall
  - Methods inherited from interface com.novomind.ecom.api.iagent.routing.event.call.CallStateChangedEvent
    getCall
  - Methods inherited from interface com.novomind.ecom.api.iagent.provider.ConnectedAgentDeviceProvider
    getConnectedAgentDevice
  - Methods inherited from interface com.novomind.ecom.api.iagent.common.event.Event
    getEventDate

- Method Detail
  - getCallState
```
default CallState getCallState()
```
    Specified by:
    
    getCallState in interface CallStateChangedEvent
    
    Returns:
    
    the CallState
    
    Since:
    
    11.27