OutgoingCallTransferredEvent (ecom-api-iagent 12.27.2 API)

All Superinterfaces:

ActiveCallEvent, ActiveCallProvider, AgentDeviceEvent, CallStateChangedEvent, CallTransferredEvent, ConnectedAgentDeviceProvider, Event, OutgoingCallProvider, OutgoingCallStateChangedEvent
```
public interface OutgoingCallTransferredEvent
extends OutgoingCallStateChangedEvent, CallTransferredEvent
```
An OutgoingCallTransferredEvent is triggered, when an OutgoingCall initiated by an agent has been transferred from the agent device to another agent device. Both agents must be logged on in the novomind iAGENT Desk application.

Since:

11.27

- Method Summary
  - Methods inherited from interface com.novomind.ecom.api.iagent.routing.event.call.CallStateChangedEvent
    getCall
  - Methods inherited from interface com.novomind.ecom.api.iagent.routing.event.call.CallTransferredEvent
    getCallState
  - Methods inherited from interface com.novomind.ecom.api.iagent.provider.ConnectedAgentDeviceProvider
    getConnectedAgentDevice
  - Methods inherited from interface com.novomind.ecom.api.iagent.common.event.Event
    getEventDate
  - Methods inherited from interface com.novomind.ecom.api.iagent.provider.OutgoingCallProvider
    getActiveCall, getOutgoingCall