Package com.novomind.ecom.api.iagent.routing.event.call

Interface OutgoingCallTransferredEvent

All Superinterfaces:
ActiveCallEvent, ActiveCallProvider, AgentDeviceEvent, CallStateChangedEvent, CallTransferredEvent, ConnectedAgentDeviceProvider, Event, OutgoingCallProvider, OutgoingCallStateChangedEvent
public interface OutgoingCallTransferredEvent extends OutgoingCallStateChangedEvent, CallTransferredEvent
An OutgoingCallTransferredEvent is triggered, when an OutgoingCall initiated by an agent has been transferred from the agent device to another agent device. Both agents must be logged on in the novomind iAGENT Desk application.
Since:
11.27