Interface QueuedCallTransferredEvent
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- All Superinterfaces:
ActiveCallEvent
,ActiveCallProvider
,AgentDeviceEvent
,CallStateChangedEvent
,CallTransferredEvent
,ConnectedAgentDeviceProvider
,Event
,QueuedCallProvider
,QueuedCallStateChangedEvent
public interface QueuedCallTransferredEvent extends QueuedCallStateChangedEvent, CallTransferredEvent
AQueuedCallTransferredEvent
is triggered, when aQueuedCall
has been transferred from one agent device to another.- Since:
- 11.27
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Method Summary
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Methods inherited from interface com.novomind.ecom.api.iagent.routing.event.call.CallStateChangedEvent
getCall
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Methods inherited from interface com.novomind.ecom.api.iagent.routing.event.call.CallTransferredEvent
getCallState
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Methods inherited from interface com.novomind.ecom.api.iagent.provider.ConnectedAgentDeviceProvider
getConnectedAgentDevice
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Methods inherited from interface com.novomind.ecom.api.iagent.common.event.Event
getEventDate
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Methods inherited from interface com.novomind.ecom.api.iagent.provider.QueuedCallProvider
getActiveCall, getQueuedCall
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