Package com.novomind.ecom.api.iagent.model

Interface QueuedCall

  • All Superinterfaces:
    ActiveCall
    public interface QueuedCall
extends ActiveCall
    The interface represents a call that has been received and queued by the PBX. A QueuedCall can be routed to an agent device manually or automatically e.g. by the novomind iAGENT routing engine. A QueuedCall is a stateless object that only provides basic call information.
    Since:
    11.27