Package com.novomind.ecom.api.iagent.model

Interface QueuedCall

All Superinterfaces:
ActiveCall
public interface QueuedCall extends ActiveCall
The interface represents a call that has been received and queued by the PBX. A QueuedCall can be routed to an agent device manually or automatically e.g. by the novomind iAGENT routing engine. A QueuedCall is a stateless object that only provides basic call information.
Since:
11.27