Package com.novomind.ecom.api.iagent.provider

Interface QueuedCallProvider

All Superinterfaces:

ActiveCallProvider

All Known Subinterfaces:

AgentQueuedCallInfo, DeliverQueuedCallRequest, DequeueQueuedCallRequest, FinishQueuedCallRequest, QueuedCallChangedEvent, QueuedCallDeliveredEvent, QueuedCallDeliveryFailedEvent, QueuedCallDequeuedEvent, QueuedCallDisconnectedEvent, QueuedCallEnqueuedEvent, QueuedCallEstablishedEvent, QueuedCallFinishedEvent, QueuedCallReceivedEvent, QueuedCallRedirectedEvent, QueuedCallRedirectFailedEvent, QueuedCallStateChangedEvent, QueuedCallTransferredEvent, RedirectQueuedCallRequest, RerouteQueuedCallRequest

public interface QueuedCallProvider
extends ActiveCallProvider

Represents an object, that provides a QueuedCall.

Since:

11.27

Method Summary

Modifier and Type	Method	Description
default ActiveCall	getActiveCall()	The method returns the ActiveCall instance.
QueuedCall	getQueuedCall()	The methods returns the instance of the QueuedCall.

Method Details

getQueuedCall

QueuedCall getQueuedCall()

The methods returns the instance of the QueuedCall.

Returns:

the QueuedCall

Since:

11.27

getActiveCall

default ActiveCall getActiveCall()

Description copied from interface: ActiveCallProvider

The method returns the ActiveCall instance.

Specified by:

getActiveCall in interface ActiveCallProvider

Returns:

the ActiveCall

Since:

11.27