QueuedCallProvider (ecom-api-iagent 12.33.1 API)

All Superinterfaces:

ActiveCallProvider

All Known Subinterfaces:

AgentQueuedCallInfo, DeliverQueuedCallRequest, DequeueQueuedCallRequest, FinishQueuedCallRequest, QueuedCallChangedEvent, QueuedCallDeliveredEvent, QueuedCallDeliveryFailedEvent, QueuedCallDequeuedEvent, QueuedCallDisconnectedEvent, QueuedCallEnqueuedEvent, QueuedCallEstablishedEvent, QueuedCallFinishedEvent, QueuedCallReceivedEvent, QueuedCallRedirectedEvent, QueuedCallRedirectFailedEvent, QueuedCallStateChangedEvent, QueuedCallTransferredEvent, RedirectQueuedCallRequest, RerouteQueuedCallRequest
```
public interface QueuedCallProvider
extends ActiveCallProvider
```
Represents an object, that provides a QueuedCall.

Since:

11.27

Method Summary

All Methods Instance Methods Abstract Methods Default Methods
Modifier and Type	Method	Description
`default ActiveCall`	`getActiveCall()`	The method returns the `ActiveCall` instance.
`QueuedCall`	`getQueuedCall()`	The methods returns the instance of the `QueuedCall`.

- Method Detail
  - getQueuedCall
```
QueuedCall getQueuedCall()
```
    The methods returns the instance of the QueuedCall.
    
    Returns:
    
    the QueuedCall
    
    Since:
    
    11.27
  - getActiveCall
```
default ActiveCall getActiveCall()
```
    Description copied from interface: ActiveCallProvider
    
    The method returns the ActiveCall instance.
    
    Specified by:
    
    getActiveCall in interface ActiveCallProvider
    
    Returns:
    
    the ActiveCall
    
    Since:
    
    11.27