Package com.novomind.ecom.api.iagent.request

Interface DequeueQueuedCallRequest

All Superinterfaces:
ActiveCallProvider, QueuedCallProvider
public interface DequeueQueuedCallRequest extends QueuedCallProvider
Provides all required information to dequeue a QueuedCall. The novomind iAGENT routing may decide to dequeue a QueuedCall e.g. if the QueuedCall could not be routed within a long time period and therefore allow the IVR to take control of the call flow again.
Since:
11.27