Package com.novomind.ecom.api.iagent.provider

Interface Summary

Interface	Description
AccountProvider	Represents an object, that has an account
ActiveCallProvider	Represents an object, that provides an ActiveCall.
AppProvider	Represents an object, that can provide an app
AttachmentDataSourceProvider	An AttachmentDataSourceProvider is used to retrieve attachments from external sources as document management systems or CRM systems.
CallProvider	Represents an object, that provides a Call
ChatBotProvider	Represents an object, that has a chatbot
ChatProvider	Represents an object that "knows" or can provide a Chat
ConnectedAgentDeviceProvider	The interface ConnectedAgentDeviceProvider provides a ConnectedAgentDevice.
IncomingCallProvider	Represents an object, that provides an IncomingCall.
IntermediateStorageProvider
IssueProvider	Represents an object that "knows" or can provide an Issue
LocationProvider	Represents an object, that has a location
OptionalCategoryProvider	Represents an object that optionally provides a Category.
OptionalTenantProvider	Represents an object that optionally provides a Tenant.
OutgoingCallProvider	Represents an object, that provides an OutgoingCall.
QueuedCallProvider	Represents an object, that provides a QueuedCall.
RoutingWorkItemProvider	The interface RoutingWorkItemProvider provides a RoutingWorkItem.
StorageProvider	Represents an object, that provides a Storage
TenantProvider	Represents an object, that has a tenant
UserProvider	Represents an object, that has a user