Class RoutingWorkItem
java.lang.Object
com.novomind.ecom.api.iagent.model.RoutingWorkItem
A
RoutingWorkItem
is an object owned by an external routing
representing an Issue
in the novomind iAGENT backlog that is
expected to be routed to an agent an waiting for a routing decision of
the external routing.
The RoutingWorkItem
is identified by an unique itemId
.- Since:
- 11.29
-
Constructor Summary
ConstructorsConstructorDescriptionRoutingWorkItem
(String itemId) Constructs aRoutingWorkItem
with an item id. -
Method Summary
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Constructor Details
-
RoutingWorkItem
Constructs aRoutingWorkItem
with an item id.- Parameters:
itemId
- the unique itemId of theRoutingWorkItem
- Since:
- 11.29
-
-
Method Details
-
getItemId
TheRoutingWorkItem
must provide a globally unique id to identify the object.- Returns:
- the unique id of the
RoutingWorkItem
. - Since:
- 11.29
-
equals
-
hashCode
public int hashCode() -
toString
-