Package com.novomind.ecom.api.iagent.routing.event.call

Interface QueuedCallFinishedEvent

All Superinterfaces:

ActiveCallEvent, ActiveCallProvider, CallFinishedEvent, CallStateChangedEvent, Event, QueuedCallProvider, QueuedCallStateChangedEvent

public interface QueuedCallFinishedEvent
extends QueuedCallStateChangedEvent, CallFinishedEvent

A QueuedCallFinishedEvent indicates that a QueuedCall has been disconnected and finished.

Since:

11.27

Nested Class Summary

Nested classes/interfaces inherited from interface com.novomind.ecom.api.iagent.routing.event.call.CallFinishedEvent

CallFinishedEvent.FinishCause, CallFinishedEvent.FinishOrigin

Method Summary

Modifier and Type	Method	Description
default java.util.Map<java.lang.String,java.lang.String>	getAttributes()

Methods inherited from interface com.novomind.ecom.api.iagent.routing.event.call.CallFinishedEvent

getCallState, getFinishCause, getFinishOrigin, getLastConnectedAgentDevice

Methods inherited from interface com.novomind.ecom.api.iagent.routing.event.call.CallStateChangedEvent

getCall

Methods inherited from interface com.novomind.ecom.api.iagent.common.event.Event

getEventDate

Methods inherited from interface com.novomind.ecom.api.iagent.provider.QueuedCallProvider

getActiveCall, getQueuedCall

Method Detail

getAttributes

default java.util.Map<java.lang.String,java.lang.String> getAttributes()

Returns:

any attributes for the finished queued call

Since:

11.35