Package com.novomind.ecom.api.iagent.routing.event.call

Interface QueuedCallFinishedEvent

All Superinterfaces:

ActiveCallEvent, ActiveCallProvider, CallFinishedEvent, CallStateChangedEvent, Event, QueuedCallProvider, QueuedCallStateChangedEvent

public interface QueuedCallFinishedEvent
extends QueuedCallStateChangedEvent, CallFinishedEvent

A QueuedCallFinishedEvent indicates that a QueuedCall has been disconnected and finished.

Since:

11.27

Nested Class Summary

Nested classes/interfaces inherited from interface com.novomind.ecom.api.iagent.routing.event.call.CallFinishedEvent

CallFinishedEvent.FinishCause, CallFinishedEvent.FinishOrigin

Method Summary

Methods inherited from interface com.novomind.ecom.api.iagent.routing.event.call.CallFinishedEvent

getCallState, getFinishCause, getFinishOrigin, getLastConnectedAgentDevice

Methods inherited from interface com.novomind.ecom.api.iagent.routing.event.call.CallStateChangedEvent

getAttributes, getCall

Methods inherited from interface com.novomind.ecom.api.iagent.common.event.Event

getEventDate

Methods inherited from interface com.novomind.ecom.api.iagent.provider.QueuedCallProvider

getActiveCall, getQueuedCall