Package com.novomind.ecom.api.iagent.routing.event.call

Interface QueuedCallStateChangedEvent

All Superinterfaces:

ActiveCallEvent, ActiveCallProvider, CallStateChangedEvent, Event, QueuedCallProvider

All Known Subinterfaces:

QueuedCallDeliveredEvent, QueuedCallDeliveryFailedEvent, QueuedCallDequeuedEvent, QueuedCallDisconnectedEvent, QueuedCallEnqueuedEvent, QueuedCallEstablishedEvent, QueuedCallFinishedEvent, QueuedCallReceivedEvent, QueuedCallRedirectedEvent, QueuedCallRedirectFailedEvent, QueuedCallTransferredEvent

public interface QueuedCallStateChangedEvent
extends CallStateChangedEvent, QueuedCallProvider

A QueuedCallStateChangedEvent is a state change event related to a QueuedCall

Since:

11.27

Method Summary

Methods inherited from interface com.novomind.ecom.api.iagent.routing.event.call.CallStateChangedEvent

getCall, getCallState

Methods inherited from interface com.novomind.ecom.api.iagent.common.event.Event

getEventDate

Methods inherited from interface com.novomind.ecom.api.iagent.provider.QueuedCallProvider

getActiveCall, getQueuedCall