QueuedCallDeliveryFailedEvent (ecom-api-iagent 12.27.2 API)

All Superinterfaces:

ActiveCallEvent, ActiveCallProvider, AgentDeviceEvent, CallStateChangedEvent, ConnectedAgentDeviceProvider, Event, QueuedCallProvider, QueuedCallStateChangedEvent
```
public interface QueuedCallDeliveryFailedEvent
extends QueuedCallStateChangedEvent, AgentDeviceEvent
```
A QueuedCallDeliveryFailedEvent is triggered, when the delivery of a QueuedCall to a ConnectedAgentDevice has failed. The QueuedCallDeliveryFailedEvent also provides the ConnectedAgentDevice which had been designated previously to receive the QueuedCall.

Since:

11.27

Nested Class Summary

Nested Classes
Modifier and Type	Interface	Description
`static class`	`QueuedCallDeliveryFailedEvent.FailCause`	Represents all types of fail causes for calls failing to connect to an agent device.

Method Summary

All Methods Instance Methods Abstract Methods Default Methods
Modifier and Type	Method	Description
`default CallState`	`getCallState()`
`QueuedCallDeliveryFailedEvent.FailCause`	`getFailCause()`

Methods inherited from interface com.novomind.ecom.api.iagent.routing.event.call.CallStateChangedEvent
getCall

Methods inherited from interface com.novomind.ecom.api.iagent.provider.ConnectedAgentDeviceProvider
getConnectedAgentDevice

Methods inherited from interface com.novomind.ecom.api.iagent.common.event.Event
getEventDate

Methods inherited from interface com.novomind.ecom.api.iagent.provider.QueuedCallProvider
getActiveCall, getQueuedCall

- Method Detail
  - getFailCause
```
QueuedCallDeliveryFailedEvent.FailCause getFailCause()
```
    Returns:
    
    the QueuedCallDeliveryFailedEvent.FailCause as reason for the delivery failure
    
    Since:
    
    11.27
  - getCallState
```
default CallState getCallState()
```
    Specified by:
    
    getCallState in interface CallStateChangedEvent
    
    Returns:
    
    the CallState
    
    Since:
    
    11.27