QueuedCallRedirectFailedEvent (ecom-api-iagent 12.40.2 API)

All Superinterfaces:

ActiveCallEvent, ActiveCallProvider, CallStateChangedEvent, Event, QueuedCallProvider, QueuedCallStateChangedEvent
```
public interface QueuedCallRedirectFailedEvent
extends QueuedCallStateChangedEvent
```
A QueuedCallRedirectFailedEvent is triggered, when the redirect of a QueuedCall to an external target has failed. The QueuedCallRedirectFailedEvent also provides the external target which the QueuedCall should have been redirected to.

Since:

11.30

Nested Class Summary

Nested Classes
Modifier and Type	Interface	Description
`static class`	`QueuedCallRedirectFailedEvent.FailCause`	Represents all types of fail causes for calls failing to redirect to an external target.

Method Summary

All Methods Instance Methods Abstract Methods Default Methods
Modifier and Type	Method	Description
`default CallState`	`getCallState()`
`QueuedCallRedirectFailedEvent.FailCause`	`getFailCause()`
`java.lang.String`	`getTargetId()`	The method returns the targetId of the external target for the failed redirect.

Methods inherited from interface com.novomind.ecom.api.iagent.routing.event.call.CallStateChangedEvent
getCall

Methods inherited from interface com.novomind.ecom.api.iagent.common.event.Event
getEventDate

Methods inherited from interface com.novomind.ecom.api.iagent.provider.QueuedCallProvider
getActiveCall, getQueuedCall

- Method Detail
  - getTargetId
```
java.lang.String getTargetId()
```
    The method returns the targetId of the external target for the failed redirect. The targetId is the number of the call redirect destination.
    
    Returns:
    
    the targetId which is the redirect destination respectively the called number
    
    Since:
    
    11.30
  - getFailCause
```
QueuedCallRedirectFailedEvent.FailCause getFailCause()
```
    Returns:
    
    the QueuedCallRedirectFailedEvent.FailCause as reason for the redirect failure
    
    Since:
    
    11.30
  - getCallState
```
default CallState getCallState()
```
    Specified by:
    
    getCallState in interface CallStateChangedEvent
    
    Returns:
    
    the CallState
    
    Since:
    
    11.30