QueuedCallReceivedEvent (ecom-api-iagent 12.40.2 API)

All Superinterfaces:

ActiveCallEvent, ActiveCallProvider, CallStateChangedEvent, Event, QueuedCallProvider, QueuedCallStateChangedEvent
```
public interface QueuedCallReceivedEvent
extends QueuedCallStateChangedEvent
```
A QueuedCallReceivedEvent is triggered, when a QueuedCall has been been received, before being routed or processed e.g. by an IVR. The QueuedCallReceivedEvent provides the QueuedCall that will be enqueued and routed at a later time.

Since:

11.27

Method Summary

All Methods Instance Methods Default Methods
Modifier and Type	Method	Description
`default java.util.Map<java.lang.String,java.lang.String>`	`getAttributes()`
`default CallState`	`getCallState()`

Methods inherited from interface com.novomind.ecom.api.iagent.routing.event.call.CallStateChangedEvent
getCall

Methods inherited from interface com.novomind.ecom.api.iagent.common.event.Event
getEventDate

Methods inherited from interface com.novomind.ecom.api.iagent.provider.QueuedCallProvider
getActiveCall, getQueuedCall

- Method Detail
  - getAttributes
```
default java.util.Map<java.lang.String,java.lang.String> getAttributes()
```
    Returns:
    
    any attributes for the received queued call
    
    Since:
    
    11.27
  - getCallState
```
default CallState getCallState()
```
    Specified by:
    
    getCallState in interface CallStateChangedEvent
    
    Returns:
    
    the CallState
    
    Since:
    
    11.27