Package com.novomind.ecom.api.iagent.routing.event.call

Interface QueuedCallDeliveredEvent

All Superinterfaces:

ActiveCallEvent, ActiveCallProvider, AgentDeviceEvent, CallDeliveredEvent, CallStateChangedEvent, ConnectedAgentDeviceProvider, Event, QueuedCallProvider, QueuedCallStateChangedEvent

public interface QueuedCallDeliveredEvent
extends QueuedCallStateChangedEvent, CallDeliveredEvent

A QueuedCallDeliveredEvent is triggered, when a QueuedCall is ringing (alerting) on an agent device.

Since:

11.27

Method Summary

Methods inherited from interface com.novomind.ecom.api.iagent.routing.event.call.CallDeliveredEvent

getCallState

Methods inherited from interface com.novomind.ecom.api.iagent.routing.event.call.CallStateChangedEvent

getCall

Methods inherited from interface com.novomind.ecom.api.iagent.provider.ConnectedAgentDeviceProvider

getConnectedAgentDevice

Methods inherited from interface com.novomind.ecom.api.iagent.common.event.Event

getEventDate

Methods inherited from interface com.novomind.ecom.api.iagent.provider.QueuedCallProvider

getActiveCall, getQueuedCall