QueuedCallRedirectedEvent (ecom-api-iagent 12.13.2 API)

All Superinterfaces:

ActiveCallEvent, ActiveCallProvider, CallRedirectedEvent, CallStateChangedEvent, Event, QueuedCallProvider, QueuedCallStateChangedEvent
```
public interface QueuedCallRedirectedEvent
extends QueuedCallStateChangedEvent, CallRedirectedEvent
```
A QueuedCallRedirectedEvent is triggered, when a QueuedCall has been transferred to an external target which is not a connected agent device within the novomind iAGENT application. The resulting state of the QueuedCall is the CallState.REDIRECTED state.

Since:

11.27

- Method Summary
  - Methods inherited from interface com.novomind.ecom.api.iagent.routing.event.call.CallRedirectedEvent
    getCallState, getTargetId
  - Methods inherited from interface com.novomind.ecom.api.iagent.routing.event.call.CallStateChangedEvent
    getCall
  - Methods inherited from interface com.novomind.ecom.api.iagent.common.event.Event
    getEventDate
  - Methods inherited from interface com.novomind.ecom.api.iagent.provider.QueuedCallProvider
    getActiveCall, getQueuedCall