CallRedirectedEvent (ecom-api-iagent 12.20.0 API)

All Superinterfaces:

ActiveCallEvent, ActiveCallProvider, CallStateChangedEvent, Event

All Known Subinterfaces:

IncomingCallRedirectedEvent, OutgoingCallRedirectedEvent, QueuedCallRedirectedEvent
```
public interface CallRedirectedEvent
extends CallStateChangedEvent
```
A CallRedirectedEvent is triggered, when a call has been transferred to an external target which is not a connected agent device within the novomind iAGENT application. The resulting state of the call is the CallState.REDIRECTED state.

Since:

11.27

Method Summary

All Methods Instance Methods Abstract Methods Default Methods
Modifier and Type	Method	Description
`default CallState`	`getCallState()`
`java.lang.String`	`getTargetId()`	The method returns the targetId of the external target for the redirect.

Methods inherited from interface com.novomind.ecom.api.iagent.provider.ActiveCallProvider
getActiveCall

Methods inherited from interface com.novomind.ecom.api.iagent.routing.event.call.CallStateChangedEvent
getCall

Methods inherited from interface com.novomind.ecom.api.iagent.common.event.Event
getEventDate

- Method Detail
  - getTargetId
```
java.lang.String getTargetId()
```
    The method returns the targetId of the external target for the redirect. The targetId is the number of the call redirect destination.
    
    Returns:
    
    the targetId which is the redirect destination respectively the called number
    
    Since:
    
    11.27
  - getCallState
```
default CallState getCallState()
```
    Specified by:
    
    getCallState in interface CallStateChangedEvent
    
    Returns:
    
    the CallState
    
    Since:
    
    11.27