Interface IncomingCallRedirectedEvent
- All Superinterfaces:
ActiveCallEvent
,ActiveCallProvider
,CallRedirectedEvent
,CallStateChangedEvent
,Event
,IncomingCallProvider
,IncomingCallStateChangedEvent
public interface IncomingCallRedirectedEvent
extends IncomingCallStateChangedEvent, CallRedirectedEvent
An
IncomingCallRedirectedEvent
is triggered, when an IncomingCall
has been transferred to an external target which is not a connected agent device
within the novomind iAGENT application. The resulting state of the
IncomingCall
is the CallState.REDIRECTED
state.- Since:
- 11.27
-
Method Summary
Methods inherited from interface com.novomind.ecom.api.iagent.routing.event.call.CallRedirectedEvent
getCallState, getTargetId
Methods inherited from interface com.novomind.ecom.api.iagent.routing.event.call.CallStateChangedEvent
getAttributes, getCall
Methods inherited from interface com.novomind.ecom.api.iagent.common.event.Event
getEventDate
Methods inherited from interface com.novomind.ecom.api.iagent.provider.IncomingCallProvider
getActiveCall, getIncomingCall