Package com.novomind.ecom.api.iagent.routing.event.call

Interface IncomingCallRedirectedEvent

All Superinterfaces:
ActiveCallEvent, ActiveCallProvider, CallRedirectedEvent, CallStateChangedEvent, Event, IncomingCallProvider, IncomingCallStateChangedEvent
public interface IncomingCallRedirectedEvent extends IncomingCallStateChangedEvent, CallRedirectedEvent
An IncomingCallRedirectedEvent is triggered, when an IncomingCall has been transferred to an external target which is not a connected agent device within the novomind iAGENT application. The resulting state of the IncomingCall is the CallState.REDIRECTED state.
Since:
11.27