IncomingCallRedirectedEvent (ecom-api-iagent 12.40.2 API)

All Superinterfaces:

ActiveCallEvent, ActiveCallProvider, CallRedirectedEvent, CallStateChangedEvent, Event, IncomingCallProvider, IncomingCallStateChangedEvent
```
public interface IncomingCallRedirectedEvent
extends IncomingCallStateChangedEvent, CallRedirectedEvent
```
An IncomingCallRedirectedEvent is triggered, when an IncomingCall has been transferred to an external target which is not a connected agent device within the novomind iAGENT application. The resulting state of the IncomingCall is the CallState.REDIRECTED state.

Since:

11.27

- Method Summary
  - Methods inherited from interface com.novomind.ecom.api.iagent.routing.event.call.CallRedirectedEvent
    getCallState, getTargetId
  - Methods inherited from interface com.novomind.ecom.api.iagent.routing.event.call.CallStateChangedEvent
    getCall
  - Methods inherited from interface com.novomind.ecom.api.iagent.common.event.Event
    getEventDate
  - Methods inherited from interface com.novomind.ecom.api.iagent.provider.IncomingCallProvider
    getActiveCall, getIncomingCall