Package com.novomind.ecom.api.iagent.routing.event.call

Interface OutgoingCallRedirectedEvent

All Superinterfaces:
ActiveCallEvent, ActiveCallProvider, CallRedirectedEvent, CallStateChangedEvent, Event, OptionalCallParticipationChange, OutgoingCallProvider, OutgoingCallStateChangedEvent
public interface OutgoingCallRedirectedEvent extends OutgoingCallStateChangedEvent, CallRedirectedEvent, OptionalCallParticipationChange
An OutgoingCallRedirectedEvent is triggered, when an OutgoingCall has been transferred to an external target which is not a connected agent device within the novomind iAGENT application. The resulting state of the OutgoingCall is the CallState.REDIRECTED state.
Since:
11.27