Interface OutgoingCallRedirectedEvent
- All Superinterfaces:
ActiveCallEvent
,ActiveCallProvider
,CallRedirectedEvent
,CallStateChangedEvent
,Event
,OutgoingCallProvider
,OutgoingCallStateChangedEvent
public interface OutgoingCallRedirectedEvent
extends OutgoingCallStateChangedEvent, CallRedirectedEvent
An
OutgoingCallRedirectedEvent
is triggered, when an OutgoingCall
has been transferred to an external target which is not a connected agent device
within the novomind iAGENT application. The resulting state of the
OutgoingCall
is the CallState.REDIRECTED
state.- Since:
- 11.27
-
Method Summary
Methods inherited from interface com.novomind.ecom.api.iagent.routing.event.call.CallRedirectedEvent
getCallState, getTargetId
Methods inherited from interface com.novomind.ecom.api.iagent.routing.event.call.CallStateChangedEvent
getAttributes, getCall
Methods inherited from interface com.novomind.ecom.api.iagent.common.event.Event
getEventDate
Methods inherited from interface com.novomind.ecom.api.iagent.provider.OutgoingCallProvider
getActiveCall, getOutgoingCall