Interface AgentQueuedCallInfo
- All Superinterfaces:
ActiveCallProvider
,AgentCallInfo
,CallProvider
,QueuedCallProvider
,UserProvider
The
AgentQueuedCallInfo
provides information about a delivered or
established QueuedCall
that is currently attached to the agent's phone device.- Since:
- 11.30
-
Method Summary
Methods inherited from interface com.novomind.ecom.api.iagent.state.AgentCallInfo
getCategory, getDateEstablished
Methods inherited from interface com.novomind.ecom.api.iagent.provider.CallProvider
getCall
Methods inherited from interface com.novomind.ecom.api.iagent.provider.QueuedCallProvider
getActiveCall, getQueuedCall
Methods inherited from interface com.novomind.ecom.api.iagent.provider.UserProvider
getUser