Interface AgentQueuedCallInfo
- All Superinterfaces:
ActiveCallProvider,AgentCallInfo,CallProvider,QueuedCallProvider,UserProvider
The
AgentQueuedCallInfo provides information about a delivered or
established QueuedCall that is currently attached to the agent's phone device.- Since:
- 11.30
-
Method Summary
Methods inherited from interface com.novomind.ecom.api.iagent.state.AgentCallInfo
getCategory, getDateEstablishedMethods inherited from interface com.novomind.ecom.api.iagent.provider.CallProvider
getCallMethods inherited from interface com.novomind.ecom.api.iagent.provider.QueuedCallProvider
getActiveCall, getQueuedCallMethods inherited from interface com.novomind.ecom.api.iagent.provider.UserProvider
getUser