Package com.novomind.ecom.api.iagent.request

Interface FinishQueuedCallRequest

All Superinterfaces:

ActiveCallProvider, QueuedCallProvider

public interface FinishQueuedCallRequest
extends QueuedCallProvider

Provides all required information to disconnect and finish a QueuedCall. This may happen e.g. when a supervisor disconnects a call manually or in case of a general error that has occurred and therefore the call has to be finished.

Since:

11.27

Nested Class Summary

Nested Classes

Modifier and Type	Interface	Description
static enum	FinishQueuedCallRequest.FinishCause	Represents all available types of available finish causes.

Method Summary

Modifier and Type	Method	Description
FinishQueuedCallRequest.FinishCause	getFinishCause()
Optional<TransactionCode>	getTransactionCode()	The optional transaction code for the call to be finished.

Methods inherited from interface com.novomind.ecom.api.iagent.provider.QueuedCallProvider

getActiveCall, getQueuedCall

Method Details

getFinishCause

FinishQueuedCallRequest.FinishCause getFinishCause()

Returns:

the cause for the end of the call

Since:

11.27

getTransactionCode

Optional<TransactionCode> getTransactionCode()

The optional transaction code for the call to be finished.

Returns:

the optional transaction code

Since:

11.27