RedirectQueuedCallRequest (ecom-api-iagent 12.14.2 API)

All Superinterfaces:

ActiveCallProvider, QueuedCallProvider
```
public interface RedirectQueuedCallRequest
extends QueuedCallProvider
```
Provides all required information to redirect a QueuedCall to an external target. This may happen e.g. when a call could not be attended within a long time period and therefore should be redirected to another destination. After a successful redirection the call is finished from the novomind iAGENT's point of view.

Since:

11.27

Method Summary

All Methods Instance Methods Abstract Methods
Modifier and Type	Method	Description
`java.lang.String`	`getTargetId()`	The target id for the `QueuedCall` to be redirected.
`java.util.Optional<TransactionCode>`	`getTransactionCode()`	The optional transaction code for the `QueuedCall` to be redirected.

Methods inherited from interface com.novomind.ecom.api.iagent.provider.QueuedCallProvider
getActiveCall, getQueuedCall

- Method Detail
  - getTargetId
```
java.lang.String getTargetId()
```
    The target id for the QueuedCall to be redirected.
    
    Returns:
    
    the redirection target id
    
    Since:
    
    11.27
  - getTransactionCode
```
java.util.Optional<TransactionCode> getTransactionCode()
```
    The optional transaction code for the QueuedCall to be redirected.
    
    Returns:
    
    the optional transaction code
    
    Since:
    
    11.27