Package com.novomind.ecom.api.iagent.state

Interface AgentIncomingCallInfo

All Superinterfaces:

ActiveCallProvider, AgentCallInfo, CallProvider, IncomingCallProvider, UserProvider

public interface AgentIncomingCallInfo
extends AgentCallInfo, IncomingCallProvider

The AgentIncomingCallInfo provides information about a delivered or established IncomingCall that is currently attached to the agent's phone device.

Since:

12.28

Method Summary

Methods inherited from interface com.novomind.ecom.api.iagent.state.AgentCallInfo

getCategory, getDateEstablished

Methods inherited from interface com.novomind.ecom.api.iagent.provider.CallProvider

getCall

Methods inherited from interface com.novomind.ecom.api.iagent.provider.IncomingCallProvider

getActiveCall, getIncomingCall

Methods inherited from interface com.novomind.ecom.api.iagent.provider.UserProvider

getUser