Package com.novomind.ecom.api.iagent.routing.event.call

Interface IncomingCallEstablishedEvent

All Superinterfaces:

ActiveCallEvent, ActiveCallProvider, AgentDeviceEvent, CallEstablishedEvent, CallStateChangedEvent, ConnectedAgentDeviceProvider, Event, IncomingCallProvider, IncomingCallStateChangedEvent

public interface IncomingCallEstablishedEvent
extends IncomingCallStateChangedEvent, CallEstablishedEvent

An IncomingCallEstablishedEvent is triggered, when an IncomingCall has been established on an agent device.

Since:

11.27

Method Summary

Methods inherited from interface com.novomind.ecom.api.iagent.routing.event.call.CallEstablishedEvent

getCallState

Methods inherited from interface com.novomind.ecom.api.iagent.routing.event.call.CallStateChangedEvent

getCall

Methods inherited from interface com.novomind.ecom.api.iagent.provider.ConnectedAgentDeviceProvider

getConnectedAgentDevice

Methods inherited from interface com.novomind.ecom.api.iagent.common.event.Event

getEventDate

Methods inherited from interface com.novomind.ecom.api.iagent.provider.IncomingCallProvider

getActiveCall, getIncomingCall