Package com.novomind.ecom.api.iagent.state

Enum RoutingWorkItemState

java.lang.Object

java.lang.Enum<RoutingWorkItemState>

com.novomind.ecom.api.iagent.state.RoutingWorkItemState

All Implemented Interfaces:

java.io.Serializable, java.lang.Comparable<RoutingWorkItemState>

public enum RoutingWorkItemState
extends java.lang.Enum<RoutingWorkItemState>

Represents all types of states of a RoutingWorkItem within the remote routing system.

Since:

11.29

Enum Constant Summary

Enum Constants

Enum Constant	Description
ASSIGNED	The routing decision for the RoutingWorkItem is done.
FINISHED	The life cycle of the RoutingWorkItem has ended.
QUEUED	The RoutingWorkItem is queued and waiting for distribution.

Method Summary

Modifier and Type	Method	Description
static RoutingWorkItemState	valueOf(java.lang.String name)	Returns the enum constant of this type with the specified name.
static RoutingWorkItemState[]	values()	Returns an array containing the constants of this enum type, in the order they are declared.

Methods inherited from class java.lang.Enum

clone, compareTo, equals, finalize, getDeclaringClass, hashCode, name, ordinal, toString, valueOf

Methods inherited from class java.lang.Object

getClass, notify, notifyAll, wait, wait, wait

Enum Constant Detail

QUEUED

public static final RoutingWorkItemState QUEUED

The RoutingWorkItem is queued and waiting for distribution.

Since:

11.29

ASSIGNED

public static final RoutingWorkItemState ASSIGNED

The routing decision for the RoutingWorkItem is done. The item has been assigned to an agent.

Since:

11.29

FINISHED

public static final RoutingWorkItemState FINISHED

The life cycle of the RoutingWorkItem has ended. The item is going to be removed from the queue.

Since:

11.29

Method Detail

values

public static RoutingWorkItemState[] values()

Returns an array containing the constants of this enum type, in the order they are declared. This method may be used to iterate over the constants as follows:

for (RoutingWorkItemState c : RoutingWorkItemState.values())
    System.out.println(c);

Returns:

an array containing the constants of this enum type, in the order they are declared

valueOf

public static RoutingWorkItemState valueOf(java.lang.String name)

Returns the enum constant of this type with the specified name. The string must match exactly an identifier used to declare an enum constant in this type. (Extraneous whitespace characters are not permitted.)

Parameters:

name - the name of the enum constant to be returned.

Returns:

the enum constant with the specified name

Throws:

java.lang.IllegalArgumentException - if this enum type has no constant with the specified name

java.lang.NullPointerException - if the argument is null