Interface AgentDeviceControlConnector

  • All Superinterfaces:

    public interface AgentDeviceControlConnector
    extends PhoneSystemConnector
    The AgentDeviceControlConnector is an interface to provide additional functionality to control a remote agent device within the novomind iAGENT routing process. The AgentDeviceControlConnector offers service functions and also event handling by adding event listeners to react to specific agent device events. Please annotate your AgentDeviceControlConnector implementation with the PhoneSystemConnectorPlugin annotation.