Package com.novomind.ecom.api.iagent.connector.call

Interface Summary

Interface	Description
AgentDeviceControlConnector	The AgentDeviceControlConnector is an interface to provide additional functionality to control a remote agent device within the novomind iAGENT routing process.
CallRoutingConnector	The CallRoutingConnector is an interface to provide call related functions of a remote PBX and also event handling by adding event listeners to react to specific call events within the novomind iAGENT routing process.
PhoneSystemConnector	The PhoneSystemConnector is an abstract interface to provide life cycle functionality to the client side phone system connector implementations within the novomind iAGENT routing process.