Package com.novomind.ecom.api.iagent.connector.call
package com.novomind.ecom.api.iagent.connector.call
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InterfacesClassDescriptionThe
AgentDeviceControlConnector
is an interface to provide additional functionality to control a remote agent device within the novomind iAGENT routing process.TheCallRoutingConnector
is an interface to provide call related functions of a remote PBX and also event handling by adding event listeners to react to specific call events within the novomind iAGENT routing process.ThePhoneSystemConnector
is an abstract interface to provide life cycle functionality to the client side phone system connector implementations within the novomind iAGENT routing process.