Interface StartOutgoingCallRequest
- All Superinterfaces:
ConnectedAgentDeviceProvider
Provides all required information to start an
OutgoingCall
.- Since:
- 11.27
-
Method Summary
Modifier and TypeMethodDescriptionTheCategory
for the outgoing call if available, otherwise an empty optional.The relatedIssue
of the outgoing call if exists, otherwise an empty optional.The id or number of the target for theOutgoingCall
to be called.TheTenant
for the outgoing call if available, otherwise an empty optional.Methods inherited from interface com.novomind.ecom.api.iagent.provider.ConnectedAgentDeviceProvider
getConnectedAgentDevice
-
Method Details
-
getTargetId
String getTargetId()The id or number of the target for theOutgoingCall
to be called.- Returns:
- the id or number of the target to be called
- Since:
- 11.27
-
getRelatedIssue
The relatedIssue
of the outgoing call if exists, otherwise an empty optional.- Returns:
- the related issue of the outgoing call if exists, otherwise an empty optional.
- Since:
- 11.27
-
getTenant
TheTenant
for the outgoing call if available, otherwise an empty optional.- Returns:
- the tenant for the outgoing call if available, otherwise an empty optional.
- Since:
- 11.27
-
getCategory
TheCategory
for the outgoing call if available, otherwise an empty optional.- Returns:
- the category for the outgoing call if available, otherwise an empty optional.
- Since:
- 11.27
-