StartOutgoingCallRequest (ecom-api-iagent 12.40.2 API)

All Superinterfaces:

ConnectedAgentDeviceProvider
```
public interface StartOutgoingCallRequest
extends ConnectedAgentDeviceProvider
```
Provides all required information to start an OutgoingCall.

Since:

11.27

Method Summary

All Methods Instance Methods Abstract Methods
Modifier and Type	Method	Description
`java.util.Optional<Category>`	`getCategory()`	The `Category` for the outgoing call if available, otherwise an empty optional.
`java.util.Optional<Issue>`	`getRelatedIssue()`	The related `Issue` of the outgoing call if exists, otherwise an empty optional.
`java.lang.String`	`getTargetId()`	The id or number of the target for the `OutgoingCall` to be called.
`java.util.Optional<Tenant>`	`getTenant()`	The `Tenant` for the outgoing call if available, otherwise an empty optional.

Methods inherited from interface com.novomind.ecom.api.iagent.provider.ConnectedAgentDeviceProvider
getConnectedAgentDevice

- Method Detail
  - getTargetId
```
java.lang.String getTargetId()
```
    The id or number of the target for the OutgoingCall to be called.
    
    Returns:
    
    the id or number of the target to be called
    
    Since:
    
    11.27
  - getRelatedIssue
```
java.util.Optional<Issue> getRelatedIssue()
```
    The related Issue of the outgoing call if exists, otherwise an empty optional.
    
    Returns:
    
    the related issue of the outgoing call if exists, otherwise an empty optional.
    
    Since:
    
    11.27
  - getTenant
```
java.util.Optional<Tenant> getTenant()
```
    The Tenant for the outgoing call if available, otherwise an empty optional.
    
    Returns:
    
    the tenant for the outgoing call if available, otherwise an empty optional.
    
    Since:
    
    11.27
  - getCategory
```
java.util.Optional<Category> getCategory()
```
    The Category for the outgoing call if available, otherwise an empty optional.
    
    Returns:
    
    the category for the outgoing call if available, otherwise an empty optional.
    
    Since:
    
    11.27