ChatResubmittedEvent (ecom-api-iagent 12.33.1 API)

All Superinterfaces:

ChatEvent, ChatProvider, ChatStateChangedEvent, Event

All Known Subinterfaces:

AgentChatResubmittedEvent
```
public interface ChatResubmittedEvent
extends ChatStateChangedEvent
```
This event is triggered when a chat has been resubmitted.

Since:

12.29

Method Summary

All Methods Instance Methods Abstract Methods Default Methods
Modifier and Type	Method	Description
`default ChatState`	`getChatState()`
`java.util.Date`	`getDueDate()`	This method returns the due date of the resubmitted chat.
`default java.util.Optional<ChatState>`	`getPreviousChatState()`

Methods inherited from interface com.novomind.ecom.api.iagent.provider.ChatProvider
getChat

Methods inherited from interface com.novomind.ecom.api.iagent.common.event.Event
getEventDate

- Method Detail
  - getDueDate
```
java.util.Date getDueDate()
```
    This method returns the due date of the resubmitted chat.
    
    Returns:
    
    the due date of the resubmitted chat.
    
    Since:
    
    12.29
  - getPreviousChatState
```
default java.util.Optional<ChatState> getPreviousChatState()
```
    Specified by:
    
    getPreviousChatState in interface ChatStateChangedEvent
    
    Returns:
    
    the ChatState of the chat before the state change, if available or an empty optional in case of an initial event e.g. ChatStartedEvent
  - getChatState
```
default ChatState getChatState()
```
    Specified by:
    
    getChatState in interface ChatStateChangedEvent
    
    Returns:
    
    the new ChatState of the chat after the state change