Package com.novomind.ecom.api.iagent.common.event

Interface ChatEvent

All Superinterfaces:

ChatProvider, Event

All Known Subinterfaces:

AgentChatClosedEvent, AgentChatJoinedEvent, AgentChatQuitEvent, AgentChatRecategorizedEvent, AgentChatRequeuedEvent, AgentChatResubmittedEvent, AgentChatRoutedEvent, AgentOutgoingChatStepSentEvent, BotChatClosedEvent, BotChatRecategorizedEvent, BotChatRequeuedEvent, BotChatRoutedEvent, BotOutgoingChatStepSentEvent, ChatClosedEvent, ChatEnqueuedEvent, ChatOfferedEvent, ChatQueuedEvent, ChatQuitEvent, ChatRecategorizedEvent, ChatRequeuedEvent, ChatResubmittedEvent, ChatRoutedEvent, ChatStartedEvent, ChatStateChangedEvent, CustomerChatQuitEvent, OutgoingChatStepSentEvent, SupervisorChatClosedEvent, SupervisorChatRecategorizedEvent, SystemChatClosedEvent, SystemOutgoingChatStepSentEvent, UserChatRecategorizedEvent

public interface ChatEvent
extends Event, ChatProvider

This interface represents all events concerning a chat The interface provides the Chat object.

Since:

11.3

Method Summary

Methods inherited from interface com.novomind.ecom.api.iagent.provider.ChatProvider

getChat

Methods inherited from interface com.novomind.ecom.api.iagent.common.event.Event

getEventDate