Interface AgentChatClosedEvent

    • Method Detail

      • getTransactionCode

        java.util.Optional<TransactionCode> getTransactionCode()
        This method returns the optional TransactionCode that has been applied during the chat close operation.
        Returns:
        the optional TransactionCode of the ticket.
        Since:
        11.3
      • getUser

        User getUser()
        This method returns the user who closed the chat.
        Specified by:
        getUser in interface UserProvider
        Returns:
        the user who closed the chat.
        Since:
        11.3