AgentAvailabilityChangedEvent |
An AgentAvailabilityChangedEvent is an event triggered
due to an agent availability change.
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AgentAvailabilityEventListener |
The AgentAvailabilityEventListener is an interface that implements
the callback event functions triggered due to agent availability changes.
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AgentDeviceStateChangedEvent |
An AgentDeviceStateChangedEvent is an event
triggered due to a state change of an AgentDevice
The event is triggered by the novomind iAGENT routing process.
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AgentDeviceStateEventListener |
The AgentDeviceStateEventListener is an interface that implements
the callback event functions triggered due to agent device state changes.
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AgentLoginStateChangedEvent |
An AgentLoginStateChangedEvent is an event triggered due to an agent login state change.
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AgentLoginStateEventListener |
The AgentLoginStateEventListener is an interface that implements
the callback event functions triggered due to agent login state changes.
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AgentPauseStateChangedEvent |
An AgentPauseStateChangedEvent is an event triggered due to a agent pause state change.
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AgentPauseStateEventListener |
The AgentPauseStateEventListener is an interface that implements
the callback event functions triggered due to agent pause state changes.
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AgentPostProcessingStateChangedEvent |
An AgentPostProcessingStateChangedEvent is an event triggered due to a agent post processing state change.
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AgentPostProcessingStateEventListener |
The AgentPostProcessingStateEventListener is an interface that implements
the callback event functions triggered due to agent post processing state changes.
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ChatEvent |
This interface represents all events concerning a chat
The interface provides the Chat object.
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CustomEventHandler |
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CustomEventListener |
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Event |
This is the basic interface for all kinds of events in the novomind iAGENT system.
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