Package com.novomind.ecom.api.iagent.common
package com.novomind.ecom.api.iagent.common
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InterfacesClassDescriptionRepresents the agent availability states for specific module.This interface provides information about the agent device state.This interface provides information about the agent login state at the novomind iAGENT Desk.This interface provides information about the agent pause state and also provides the optional
PauseReason
when an agent is paused.This interface provides information about the agent post processing state and also provides the optionalCall
object regarding to this post processing time.Represents an object with a localized descriptionRepresents an object with a localized display nameRepresents the agent availability states for specific module and allows to change it.This interface provides information about the agent pause state and also allows to change it.This interface provides information about the agent post processing state and also allows to change it.