| AgentAvailability |
Represents the agent availability states for specific module.
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| AgentDeviceState |
This interface provides information about the agent device state.
|
| AgentLoginState |
This interface provides information about the agent login state at the novomind iAGENT Desk.
|
| AgentPauseState |
This interface provides information about the agent pause
state and also provides the optional PauseReason
when an agent is paused.
|
| AgentPostProcessingState |
This interface provides information about the agent post processing
state and also provides the optional Call object regarding
to this post processing time.
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| LocalizedDescribed |
Represents an object with a localized description
|
| LocalizedDisplayNamed |
Represents an object with a localized display name
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| ModifiableAgentAvailability |
Represents the agent availability states for specific module
and allows to change it.
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| ModifiableAgentPauseState |
This interface provides information about the agent pause
state and also allows to change it.
|
| ModifiableAgentPostProcessingState |
This interface provides information about the agent post processing
state and also allows to change it.
|