AgentAvailability (ecom-api-iagent 12.33.1 API)

All Known Subinterfaces:

ModifiableAgentAvailability
```
public interface AgentAvailability
```
Represents the agent availability states for specific module.

Since:

11.16

Method Summary

All Methods Instance Methods Abstract Methods
Modifier and Type	Method	Description
`boolean`	`isAvailable()`	An agent is generally available if the agent is logged on and ready and not paused.
`boolean`	`isAvailableForCall()`
`boolean`	`isAvailableForChat()`	An agent is available for chat if the agent is generally available and also ready for working on synchronous chats using the module CHAT.
`boolean`	`isAvailableForMail()`	An agent is available for mail if the agent is generally available and also ready for working on asynchronous channel types using the module MAIL The agent may change the ready state for asynchronous channel types individually by an optional toggle button.

- Method Detail
  - isAvailable
```
boolean isAvailable()
```
    An agent is generally available if the agent is logged on and ready and not paused.
    
    Returns:
    
    the general agent availability.
    
    Since:
    
    11.16
  - isAvailableForMail
```
boolean isAvailableForMail()
```
    An agent is available for mail if the agent is generally available and also ready for working on asynchronous channel types using the module MAIL The agent may change the ready state for asynchronous channel types individually by an optional toggle button.
    
    Returns:
    
    the agent availability for the module "Mail".
    
    Since:
    
    11.16
  - isAvailableForChat
```
boolean isAvailableForChat()
```
    An agent is available for chat if the agent is generally available and also ready for working on synchronous chats using the module CHAT. The agent may change the ready state for chat individually by an optional toggle button.
    
    Returns:
    
    the agent availability for the module "Chat".
    
    Since:
    
    11.16
  - isAvailableForCall
```
boolean isAvailableForCall()
```
    Returns:
    
    the agent availability for the module "Call".
    
    Since:
    
    11.16