Interface AgentChatRecategorizedEvent
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- All Superinterfaces:
ChatEvent,ChatProvider,ChatRecategorizedEvent,Event,UserChatRecategorizedEvent,UserProvider
public interface AgentChatRecategorizedEvent extends UserChatRecategorizedEvent
This event is triggered when a chat has been recategorized by an agent.
- Since:
- 12.28
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Method Summary
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Methods inherited from interface com.novomind.ecom.api.iagent.provider.ChatProvider
getChat
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Methods inherited from interface com.novomind.ecom.api.iagent.routing.event.ChatRecategorizedEvent
getDestinationCategory, getRecategorizationCount, getSourceCategory
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Methods inherited from interface com.novomind.ecom.api.iagent.common.event.Event
getEventDate
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Methods inherited from interface com.novomind.ecom.api.iagent.provider.UserProvider
getUser
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