Package com.novomind.ecom.api.iagent.routing.event

Interface BotChatRecategorizedEvent

All Superinterfaces:

ChatBotProvider, ChatEvent, ChatProvider, ChatRecategorizedEvent, Event

public interface BotChatRecategorizedEvent
extends ChatRecategorizedEvent, ChatBotProvider

This event is triggered when a chat has been recategorized by a bot.

Since:

12.28

Method Summary

Methods inherited from interface com.novomind.ecom.api.iagent.provider.ChatBotProvider

getChatBot

Methods inherited from interface com.novomind.ecom.api.iagent.provider.ChatProvider

getChat

Methods inherited from interface com.novomind.ecom.api.iagent.routing.event.ChatRecategorizedEvent

getDestinationCategory, getRecategorizationCount, getSourceCategory

Methods inherited from interface com.novomind.ecom.api.iagent.common.event.Event

getEventDate